To our customers,
For your convenience, we have selected a list of general questions, provided here with their answers. If you do not find the information you need, please don't hesitate to contact us by e-mail. We will make every effort to respond within 24 hours.
CLICK ON ONE OF THE FOLLOWING QUESTIONS:
01. New products at the Coliseum Shop
02. How do I order a product not listed on the site?
03. How do I send a gift?
04. How do I make a complaint?
05. How do you determine your prices?
06. When are your sales?
07. How do I use my voucher or my discount code?
01. NEW PRODUCTS AT THE COLISEUM SHOP
To continually bring you more items and keep you informed of design news, the Coliseum Shop regularly updates its products.
Each week, you'll discover new designers and brands as well as the latest additions to our original and high-quality offering.
Your suggestions are always welcome!
02. HOW DO I ORDER A PRODUCT NOT LISTED ON THE SITE?
We can provide most products from the suppliers listed on our site, but also certain items from brands not yet listed. Contact us by e-mail with details about the product you're looking for, and we will do our best to assist you.
03. HOW DO I SEND A GIFT?
If you wish to send a gift, the Coliseum Shop will take care of everything. When placing your order, please indicate that your purchase is a gift and clearly provide the delivery address. If you’d like to include a personal message, please contact us by e-mail.
04. HOW DO I MAKE A COMPLAINT?
Our team of customer service representatives will gladly assist you. If you have a complaint about a product or service, please contact us by phone at +33 5 65 75 69 84. We will do everything possible to resolve the issue.
05. HOW DO YOU DETERMINE YOUR PRICES?
One of our key goals is to offer you the best prices. We always negotiate directly with suppliers to offer you the maximum discount based on your purchase volume.
Subscribe to our free newsletter to stay informed of our best offers and newest items.
06. WHEN ARE YOUR SALES?
Like most retailers, we have seasonal sales (summer and winter). To take advantage of our best offers and learn about our promotional conditions directly, we invite you to sign up for our newsletter.
07. HOW DO I USE MY VOUCHER OR MY DISCOUNT CODE?
A list of your vouchers can be found in your customer space. During confirmation of your cart, you will have the option of selecting a voucher to pay for part of your order. Vouchers may only be used once and are valid for a limited time.
Discount codes are entered during order confirmation. Only one code may be used per order (see General Conditions).
IF WE HAVEN’T ANSWERED YOUR QUESTION...
Please send us an e-mail at the following address: firstname.lastname@example.org